Scandalous. The bureau for heritage matters can only be reached via a website, and appointments for a face-to-face talk need to be booked via the website too. The earliest appointment is on December 12th! That's partly because you have to make the appointment in the region where your current home station is now and perhaps the Nasreri office is understaffed, seeing that the Holders on station are not about to die and have no heritage feuds amongst their heirs expected in the near future.
On-line complaints desk connected me to some snooty fifty-year old kid in a comms center, who works every day for another corp. Probably he did Quafe complaints desk yesterday and the bureau of heritage matters today. Needless to say he couldn't help me.
Thank God the Amarr Civil Service is in the same station as SFRIM's current headquarters, so I could march down there. It is a bit shameful that I used my capsuleer credentials to demand to see a bureau manager: I don't see how a commoner would manage and that is plainly wrong. Anyway, I got an appointment with an inheritance notary warden in a couple of days. I was asked to come unarmed, I wonder why.
