Khafkan did not like unusual events at all, they invariantly caused him emotional distress.
When distressed, he found relief by carefully scrutinizing paperwork. There was something about administrative details that put his mind in flux and his thoughts at rest. After two and a half hours, he had finished meticulously checking all the travel documents, and communicated his conclusions to the waiting freighter.
"Your JA-319 form is not in order. Jump request denied."
The ship messaged back "This is the Spirit of Good Fortune. It's a three-hundred page document. What's wrong with it?"
"That question should be addressed to the helpdesk, not to the chief jump officer. You can open a ticket via helpdesk@hediongate.info, or online via the HediHedi app. Thank you and good night."
Khafkan felt a wave of satisfaction based on the knowledge that no-one is more professional than he. He had noticed that the signature on page 189 was not entirely inside the box that delimited the space provided for it on the document.
The ship's reply came in an angry voice. "We're in a hurry, it's an emergency delivery, we can't wait for a helpdesk. Why can't you just tell us what's wrong with it?"
Gone was Khafkan's feeling of satisfaction. "Because that is not in the stated list of the duties of a chief jump officer, as per the officer's handbook version 37 point 3." He added pre-emptively "That is the latest version."
The discussion that ensued was recorded and logged by the gate's communication array. It was long and not pleasant - it varied between negotiation, attempts at bribery, and threats. None of that worked to change Khafkan's mind.
The one thing that did work, was a direct order from Khafkan's superior officer, woken up in the middle of the night by a call from the owner of the shipping company.
"For a f***ing signature that is partly outside the F***ING BOX?" he screamed after Khafkan explained him the reasons for denying the jump. "Are you mad, Khafkan? You ARE! Go bring them a new form to sign if you need it and THEN LET THE F****** SH*TSHIP through. That's an order!" After another string of expletives, interspersed with some thrashing, the line was suddenly cut.
It was rare for Khafkan to receive such an unambiguous order. He filled in a request for an unscheduled undock of a space dinghy, and then he formally approved his own request as he had the authority to do so. As per regulations, he alerted the gate gunner, who had to be woken up, so he could dutifully stand guard and track the dinghy. He then undocked, taking with him a new copy of the JA-319 form, with a blank unsigned page 189.
-to be continued-
